Privacy Policy

Blue Coast Properties
Effective Date: 06/05/2025

Blue Coast Properties ("we", "us", or "our") is committed to protecting the privacy of personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website https://blue-coast-properties.com/ (“Site”) or otherwise engage with our services.

1. What Personal Information We Collect

We may collect the following types of personal information:

Full name
Contact details (e.g. phone number, email address)
Property interests or preferences
Details provided via contact forms, enquiry submissions, or registration processes
IP address and browser information
Usage data from cookies and site analytics

We collect this information when you:

Submit an enquiry through our website
Register for property updates or newsletters
Interact with us via email or phone
Visit or browse our Site

2. Why We Collect Your Information

We collect and use your personal information to:

Respond to your property-related enquiries
Provide you with property listings or marketing information
Understand your property interests and improve our services
Send you updates, newsletters, or promotional offers (only where you have opted in)
Comply with legal obligations

3. Disclosure of Personal Information

We may disclose your personal information to the following parties:

Our staff, agents or contractors (only as necessary to provide services)
Third-party service providers who help us operate our business (e.g. CRM platforms, email marketing tools, web hosting services)
Regulatory bodies or government agencies, when required by law

We do not sell or rent your personal data to third parties.

4. Data Security

We take reasonable steps to protect the security and confidentiality of your personal information. This includes measures such as secure server storage, restricted access, and encryption where applicable. However, no system is 100% secure, and we cannot guarantee absolute security of data transmitted online.

5. Access and Correction

You may request access to, or correction of, the personal information we hold about you at any time. To do so, please contact us at:

📧 marketing@bluecoastrealty.com.au

We may ask you to verify your identity before processing your request. If we are unable to grant access, we will provide a written explanation.

6. Cookies and Website Analytics

We use cookies and tracking tools (such as Google Analytics) to collect anonymous usage data for the purpose of improving user experience on our Site. You can modify your browser settings to decline cookies; however, this may affect certain website functionality.

7. Overseas Disclosure

As part of our business operations, we may engage service providers located outside Australia (e.g., cloud storage or email systems). Where we do so, we take reasonable steps to ensure that your personal information is handled in accordance with Australian privacy laws.

8. Complaints

If you believe we have breached your privacy or mishandled your personal information, please contact us using the details below. We will investigate your complaint and respond promptly.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au/privacy/privacy-complaints

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will be available on our website with the effective date shown at the top.

10. Contact Us

For questions, feedback or concerns regarding this Privacy Policy or your personal information, please contact:

Blue Coast Properties
📧 Email: marketing@bluecoastrealty.com.au
🌐 Website: https://blue-coast-properties.com/